by nicholasxu | Mar 14, 2012 | Archive (KP Project), Legacy (KP Project), support, Getting started
The case submission form is currently unavailable. To create a support ticket Send an email to support@loqate.com. Please remember to include: your name, organization, and a customer (end user) reference if applicable a detailed description of the question or...
by mjturvey | Dec 15, 2010 | Keep (KP Project), support, Getting started
Welcome to the Loqate Technical Support Site for Embed Partners & Resellers Please choose a topic below or use the main menu to browse the site Getting Started API Processes Release Info Field Descriptions Data Coverage Report Code Guides Request Support...
by Chris Harman | Oct 14, 2013 | Archive (KP Project), Legacy (KP Project), support, archive
Support Case Handling Submitted cases should include the following information wherever possible: Customer Name or Reference Priority Description of the problem and behavior Examples of the problem (Input, Output, and Desired Output) Countries, languages and...
