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2018 Q1.1 Resolved Cases

by vivien.wen@loqate.com | Mar 13, 2018 | Archive (KP Project), Release Pages (KP Project), Legacy (KP Project), Release

Resolved Case List Case Subject ISO 7038 Local API improvement to fix API crash issue N/A 9614 Local API improvement to fix API crash when using server option PreLoadTableList=* N/A 9638 Knowledge base geocode improvement DEU 9738 Knowledge base address format...

Cloud APIs

by Chris Harman | Oct 28, 2011 | Keep (KP Project), Revise (KP Project), Archive (KP Project), Legacy (KP Project), Getting started, Support Root

Loqate Cloud API PLEASE NOTE: this is legacy documentation, for a product which is no longer actively supported. See our current documentation for details of our actively-supported cloud API. Service URL: https://api.loqate.com/ All endpoints require a valid API key...

Request Support

by nicholasxu | Mar 14, 2012 | Archive (KP Project), Legacy (KP Project), support, Getting started

The case submission form is currently unavailable. To create a support ticket Send an email to support@loqate.com. Please remember to include: your name, organization, and a customer (end user) reference if applicable a detailed description of the question or...

OLD 2018 Q1.1 Resolved Cases

by Chris Harman | Mar 1, 2018 | Archive (KP Project), Legacy (KP Project), Release

2018 Q1.1 Release Resolved Case List Case Subject ISO 9638 Knowledge base geocode improvement DEU 9738 Knowledge base address format improvement...

Request Support

by nicholasxu | Jul 12, 2012 | Keep (KP Project), Revise (KP Project), Legacy (KP Project), Support Root

The case submission form is currently unavailable. To create a support ticket Send an email to support@loqate.com. Please remember to include: your name, organization, and a customer (end user) reference if applicable a detailed description of the question or...

Support Case Handling

by Chris Harman | Oct 14, 2013 | Archive (KP Project), Legacy (KP Project), support, archive

Support Case Handling Submitted cases should include the following information wherever possible: Customer Name or Reference Priority Description of the problem and behavior Examples of the problem (Input, Output, and Desired Output) Countries, languages and...

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To create a support ticket, please send an email to support@loqate.com

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Please send your query to: loqatesupport@gbgplc.com
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